This module was designed to provide employees with essential skills and insights to effectively manage critical situations involving players in distress, particularly those expressing suicidal thoughts.
Developed alongside clinical psychologists 87%, learn more about our suite of Player Protection Training
Customer-facing employees may encounter players in severe distress, expressing intentions of self-harm. It is imperative for employees to understand the necessary steps to assess the individual's risk and effectively manage the threat of suicide.
This module delves into diverse strategies to adeptly handle situations involving highly distressed individuals articulating suicidal thoughts. It also guides employees in assessing risks through direct, suicide-related questions and utilising a specialised suicide screening tool. Moreover, it provides valuable tips on addressing more critical situations and assisting players in immediate crisis scenarios.
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Handling the Threat of Suicide – Online access